Credentials: Roberto-Venn School of Luthiery, Class of 1996. Educated in the art of guitar manufacturing and repair, exceeding the minimum requirements for graduation. Washburn Guitars, 1996 - 1998. Head of Production Repair Department, also involved in research and development. Final set up for most of their major artists. Founded Xrossbone Guitar Company, 1997 - Current. Building custom guitars to order. Sam Ash Music, 1998 - Mid 2003. In House Guitar Repair for all three stores as they opened in Chicago. Handling all walk in traffic and store stock. Tully's Shop, Guitar Repair & Customizing, 2003 - Current. Handling all aspects of guitar repair and customizing excluding finish repair work. (Fully capable, just not set up for it.) Authorized Service Center for:       Fender       Squier       Guild       Jackson       Charvel       Gretsch       Tacoma       Olympia Service center authorization only covers warranty related services. Warranties do not cover regular maintenance like set ups, fret work, customizing, etc. Call if you have ANY questions. I service all brands and all models.